Key Terms & Conditions

Returns & Exchanges

Returns for your order are permitted for full-priced garments within 7 days of receiving your garment. We do not accept returns for discounted items. All sales are final on discounted items. We do accept returns on garments that were discounted using our new sign up promo code. 

Exchanges for size or a different item are permitted within 7 days of receiving your garment. Exchanges may be permitted for discounted items for an item of equal or greater value. 

If you wish to make a return or exchange, or if you have general questions, please info@unrealfur.com.au and we will be in touch within one business day. 

Use of Discount Codes & Coupons 

Discount codes and coupons are only viable for full-priced garments. This includes our first-time sign up code for joining our mailing list. 

Discount codes cannot be used in conjunction with one another.

Shipping

All orders ship from our warehouse in Melbourne, Australia. 

Due to Covid-19, some parcels may be delayed. Current estimates are 3-5 business days to the US and 5-7 for the rest of the world. 

We offer free shipping on all domestic US orders over $300 USD. 

Rest of world is $25 USD.

For all other inquiries, please email info@unrealfur.com.au