Shipping Policy

Where do you ship to?

Our products can be delivered to most countries. Please note, we do not deliver to international PO boxes.

Please email info@unrealfur.com.au to check if we ship to your country and we will respond within one business day. 

 

What are your shipping rates?

To get your order to you as soon as possible, we offer express shipping worldwide with DHL Express.

DHL EXPRESS SHIPPING SERVICE:

US orders over $300 USD: Free

US orders under $300 USD: $35

Rest of world orders: $35

 

How long will it take to receive my order?

Once you have placed an order and your order is shipped, you will receive an email containing your tracking information and the courier responsible for delivery.

We ship all orders within one business day of the order being placed online.

We will endeavor to offer same day dispatch for all orders placed before 1pm AEST. Orders placed online after 1pm AEST will be dispatched on the next available business day.

Orders to the United States are usually delivered within 5-7 working days, depending on location.

For all other international orders, delivery usually takes between 5-10 working days.

Please note, we are not responsible for the delivery date of your order. We try to give customers an estimated date of arrival however cannot guarantee a confirmed date of delivery.

 

Duties & Taxes

Please note that local import taxes and duties may be applicable on international orders. Please contact your Customs department for more information before placing your order. Unreal Fur is not responsible for any potential import duties or taxes.

 

CONTACT US (AEST)

Monday - Thursday
8:00am – 4:30pm
Friday
8:00am- 2:30pm
Saturday - Sunday
Closed
+61 03 9818 6322
info@unrealfur.com.au