Shipping Policy

How soon will I receive my order?

All orders ship from Melbourne, Australia using DHL Express delivery.
Orders are usually dispatched within one business day.

Estimated delivery timeframes:

  • US locations: 2-5 business days
  • UK and EU locations: 3-5 business days
  • Rest of world: 3-7 business days

You will receive an email with your tracking link once your order is dispatched.

Please note, we are not responsible for the delivery date of your order. We try to give customers an estimated date of arrival, however cannot guarantee a confirmed date of delivery.


Where do you ship to?

We offer express international shipping to most countries. Please note, we do not deliver to international PO boxes.

If you are located in Australia or New Zealand, please visit


What are your shipping rates?

To get your order to you as soon as possible, we offer express shipping worldwide with DHL Express.

  • Orders over $300 USD: Free
  • Orders under $300 USD: $35

Shipping rates will be displayed at checkout.


Duties & Taxes

Most duties and taxes are included in purchase prices. If local import duties and taxes are applicable, this will be displayed on the checkout page. Taxes are nonrefundable. For any questions, please email and we will gladly assist.



Monday - Thursday
8:00am – 4:30pm
8:00am- 2:30pm
Saturday - Sunday
+61 03 9818 6322